Customer Service and Security: What Not to Do
If you’re a company that may receive security-related reports, the first thing not to do on the customer service front is to make it difficult to report issu...
Recent posts
All Your iCloud Accounts Are Belong To Us
What do you do when attackers say they’ll reset hundreds of millions of iCloud accounts?
Security, Privacy and IoT: The Week of March 18th, 2017
Security, privacy and Internet of Things updates for the week of March 18th 2017: Apple ransom, CIA leaks, Google blacklists Symantec certificates, CIA data ...
Personal Security Questions Are Bullshit
Personal security questions are not only a terrible user experience, they can also reduce your account’s security rather than enhance it. Let’s explore them ...
Security, Privacy and IoT: The Week of March 12th, 2017
Items of note in security, privacy and IoT from the week of March 12th, 2017.
Security, Privacy and IoT: The Week of March 6th, 2017
Security The biggest story in security this week is Wikileaks’ dump of CIA documents, reminding people that yes, the CIA is a spy agency and that yes, spy ag...
Security, Privacy and IoT: The Week of February 27th, 2017
Security If you want a phone that’s less likely to be broken into simply because it does much less, the Nokia 3310 may be for you. No App Store and no wifi ...
Security, Privacy and IoT: The Week of February 20th
Weekly security and privacy news review: SHA1, connected cars, SSL update, G Suite, unprotected server, drones and LEDs, Amazon Echo.
Security, Privacy and IoT: The Week of February 13th
I’m experimenting with compiling a list of interesting articles each week - I’ll compile a list of articles that caught my eye. I’m trying to keep this quick...
Password Dumps: How To Protect Yourself
By now you’re probably used to reading about web sites getting broken into, exposing millions of accounts. How do you protect yourself and how can developers...
How to Safely Update Your Apple Devices
The release of iOS 10 didn’t go smoothly. Here’s how to protect yourself when you update your iOS devices.
Please Don’t Get Off My Lawn: Abundance, Scarcity and Problem Solving
This isn’t a “get off my lawn you kids!” story. If anything, it’s the opposite. During my early days in the computer industry we lived in a severely resour...